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Lucy Scribner Library

RefWorks: RefWorks

  NOTE: An updated RefWorks Citation Manager (RCM) version is now available on the Microsoft Store. The updated RCM supports Word 2016, Word 2019, and Word Online for both Windows and macOSUsers who have already installed RCM are automatically upgraded. See how it works!  

Check the 2020 RefWorks Release Updates for news on RefWorks features and functionality.

What is RefWorks:

RefWorks is an online research citation management tool that allows you to collect, store, and manage bibliographic information.

Have questions? Need technical support?

Contact the RefWorks Support Team for help, or, submit a case.

Telephone support hours are generally:

  • Monday – Friday: 6:00 am – 7:45 pm Eastern Time
  • Monday – Friday: 3:00 am – 4:45 pm Pacific Time

Weekend support is not available via telephone.

  Click on the icon to sign in to RefWorks.

Or to create a RefWorks account:

  1. Go to and click the “Create Account” link.
  2. Fill in your information making sure to use your Skidmore email address (you can’t sign up with,, etc.).  
  3. Once you activate your account (you'll receive an email with a link to complete the registration process), you’ll get access immediately and can get started managing your documents.

A Introduction to RefWorks- video

In this brief (4:44 min.) introduction to RefWorks, you'll learn how to find and save references while doing your research, how to organize references once they're in RefWorks, and how to cite those references in your writing.

Subject Librarian

Barbara Norelli's picture
Barbara Norelli
Social Sciences & Instructional Services Librarian
Lucy Scribner Library, Rm. 109

Fall 2020 chat hours:
Mondays: 4:00 - 6:00 pm
Tuesdays: 2:00 - 4:00 pm

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